If you missed hearing Ron/Rowdy McLean's Presentation Wednesday 21st February then you missed the best business tips for creating a great Customer Service Culture.
He gave several examples of businesses spending millions on their buildings, showrooms etc but spending ZILCH on "Customer Service".
You have a brilliant opportunity to see and learn from Ron at Calypso Plaza with a full day workshop on March 12th "Leading Service Excellence".
All books, materials etc included plus M/T, Lunch and A/T
Investment $595 PP or a special discount for Business Excellence
Sponsors and supporters by contacting me direct.
Next Business Excellence Breakfast*** Brendon Sinclair- Marketing Guru- more details next weeks posting.
Have a great day
JOHN
1 comment:
Thank you John. I have not enjoyed listening to a speaker as much as I did Ron McLean for a very long time. Customer Service is something very close to my heart, and a Mantra we repeat daily at Repeat Customer Solutions.
As Ron said, "it's not rocket science"....so why do so many get it so wrong?
I have made an appointment to meet with Ron next week. I urge as many of your attendees and members as possible to support this man and his organisation. We will all be the better for it.
Steve Kondra - Repeat Customer Solutions 22 Feb, 2007
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